Yamaha assist rac brack down

[Mitch]

What a waste of fucking time sat on the side of the road to be told 3 hours to get to me then i then recived a call back by a 3rd party to find I am out of there area so there going to have to find a diffrent company to collect me

It may be free but its terrible services

 

[Cypher]

That's ridiculous! What's the f**king point of having a breakdown cover if no one's actually coming to rescue you...

 

[Mitch]

Still sat here waiting rac called me to say some one is on route .... am a member off the aa and starting o wish I rang them

 

[Stripy]

Bugger.
Another reason to carry the little puncture repair kit from eBay, £10 - well worth it

 

[Mitch]

I dont think this can be repaired , its huge lol

 

[RipGroove]

Since buying my bike new around 6 weeks ago ive never received any info on breakdown cover or warranty!

Sent from outer space

 

[flying circus]

the only reason bike manufactures offer breakdown/rescue cover is so that you don't phone them or there dealers when problems occur, reckon stop'n'go tyre plugger would have had you mobile in 15 mins. and if it failed how much have you lost, good luck hope things get sorted.

 

[mooster62]

I've got the card but no bike till next week lol to much work

 

[RipGroove]

Anyone have any idea who I should be calling about not having any info on breakdown cover or warranty?

Sent from outer space

 

[Cypher]

Anyone have any idea who I should be calling about not having any info on breakdown cover or warranty?

Probably your dealer. It came with the bike and I also have on with my insurance so I have a choice whether to call RAC or call RAC if something happens.

 

[RipGroove]

Hmm ok thanks dude.

Sent from outer space

 

[Triple Trouble]

yeah will follow the book then.

We nipped mine up at 1200 miles. Needed it too lol


MT-09 Wheelie Wheelie mental.....!

 

[Triple Trouble]

Probably your dealer. It came with the bike and I also have on with my insurance so I have a choice whether to call RAC or call RAC if something happens.

Lol. I'm the same, my list goes a lil something like this...

Free RAC with bike insurance.
Free RAC with car insurance.
Free RAC with IAM membership.
Free AA with my bank account.
Free recovery back to the dealership or home (I live over the road from it)! coz he's a mate lol.

I think I'm pretty covered in some way shape or form lol


MT-09 Wheelie Wheelie mental.....!

 

[Mitch]

Anyone have any idea who I should be calling about not having any info on breakdown cover or warranty?

Sent from outer space

Mine took around 6 weeks to get to me

Sent from my SM-G900F using Tapatalk

 

[Stripy]

Anyone have any idea who I should be calling about not having any info on breakdown cover or warranty?

I'd contact Yahama's customer service on 01932 358000 or the dealer.
Have you got the datatag?

If not, its back to your dealer and ask where the goodies is

 

[RipGroove]

I'd contact Yahama's customer service on 01932 358000 or the dealer.
Have you got the datatag?

If not, its back to your dealer and ask where the goodies is

I will do thanks, I do have the Datatag but only because I sorted it out myself. What exactly did you lot get in the way of warranty info, a letter or card etc? And same for the breakdown cover?

Sent from outer space

 

[RipGroove]

Mine took around 6 weeks to get to me

Sent from my SM-G900F using Tapatalk

Jeez, well that's something I guess. Will give them a quick call anyway, can't hurt.

Sent from outer space

 

[Mitch]

I asked my self they said they back log up with new 14 plates

Sent from my SM-G900F using Tapatalk

 

[RipGroove]

I asked my self they said they back log up with new 14 plates

Sent from my SM-G900F using Tapatalk

Ahh OK well that makes a lot of sense, I'll give it a little while longer then and just hope I don't break down in the mean time!

Sent from outer space

 

[Stripy]

What exactly did you lot get in the way of warranty info, a letter or card etc? And same for the breakdown cover?

All came in same envelope.
I took delivery of my MT on 4/10, and i can see the envelope is stamped 6/11, so for me it took about 5-weekish time, but hearing the delays others are seeing, i wouldn't be surprised if that cause a backlog or delay in sending out, too.

The envelope contains:

-The Welcome letter
-Folder about Yamalube
-a sheet of paper with both cards attached, one for euroservice and one for RAC Yamaha Assist
-Booklet about Yamaha assist

I'm glad you got me to take the envelope out and got me to read the booklet.
It is only UK cover, but you can upgrade to European cover less 10% discount by quoting "YAM" when calling in to upgrade.
This will come handy for me, when i hit for Th'Alps in July